Freight & Delivery Charges
Standard Shipping & Handling, Delivery & Freight Policies:
- The minimum freight charge is $25 per order.
- Oversize (90” or above) charge is $125 per shipment without quantity limit. Oversize charge is in addition to the freight charge.
- For the express shipment, shipment to Alaska, Hawaii and foreign countries, freight will be quoted separately.
- Freight collect and using preferred carrier is optional.
- Next Day, 2nd Day Air and 3 Day select shipping options are available. Actual freight will be applied.
Freight Damage & Shortages:
Please inspect all shipments immediately and carefully. Please report the damages and shortages on the delivery receipt and notify Shade & Light Window Fashions customer service within 48 hours. No freight damage claim will be accepted after 30 days from shipping.
Repair NET Surcharges:
| Repairing Services | NET Surcharge Per Shade |
|---|---|
| Shorten the shade height | $35 |
| Cut down the width | $35 |
| Restring | $35 |
| Change control position | $45 |
| Replace the headrail, middle rail, or bottom rail | $45 |
| Cut track down | $35 |
| Change track configuration | $25 |
| Shorten PVC louvers | $1 each |
| Cellular Option Changes | NET Surcharge Per Shade |
|---|---|
| If the new shade costs more than the original shade | $75 |
| If the new shade costs less than the original shade | $75 |
| Minimum Repair Charge | NET Surcharge |
|---|---|
| Minimum Repair Charge (NET) | $35 |
Note: All repair charges do not include freight. Standard shipping charges will be applied.
Rush Order NET Surcharges:
- Rush orders are subject to inventory availability and production schedule.
- Same-day rush must be submitted by 10 a.m. EST to be processed that business day.
- 24- and 48-hour rushes must be submitted by 2:30 p.m. EST to be processed that business day.
- All rush deliveries are subject to a delivery fee up to a 50-mile radius ($75) and anything above that up to 300-miles is $125. Contact our office for shipping charges on deliveries outside of this range.
| Rush Options (If Product is in Stock) | NET Surcharge Per Shade |
|---|---|
| Same day production rush | $30 per shade, an additional $5 per shade will be applied to the invoice for delivery on rush ordres |
| 24-hour rush | $20 per shade, an additional $5 per shade will be applied to the invoice for delivery on rush ordres |
| 48-hour rush | $15 per shade, an additional $5 per shade will be applied to the invoice for delivery on rush ordres |
Additional Surcharges For:
- Aluminum Blinds
- Custom Cellular Shades
- Soft Roman Shades
- Woven Woods
- The first shade shipped is $15. Each additional shade is $8.
- The minimum freight charge is $25 per order.
Company Vehicle Delivery:
Delivery by a Shade & Light Window Fashions company vehicle will incur a per-load fee.
Refund Policy:
After an order is confirmed and/or a deposit has been accepted, all orders are non-refundable, and Shade & Light will not be able to accommodate a cancel request.